jono
New Member
Posts: 36 
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Post by jono on Jun 21, 2014 0:05:16 GMT 9.5
Don't seem to hear back from hunter about accessories?
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Post by Rohan on Jun 21, 2014 9:51:12 GMT 9.5
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jono
New Member
Posts: 36
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Post by jono on Jun 21, 2014 19:39:46 GMT 9.5
Hi guys just wondering on an alternative to getting rear sprocket from somewhere else than hunter motorcycles website as they don't seem to respond to reguests. Any help would be greatly appreciated regards John.
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Post by Josh -Admin- on Jun 21, 2014 20:16:44 GMT 9.5
Hey jono I would say that the reason you haven't got a reply is due to the fact that they don't work on weekends so you will have to wait unit Monday for a reply. |
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jono
New Member
Posts: 36
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Post by jono on Jun 21, 2014 23:06:38 GMT 9.5
It was over a week now I sent the first inquiry and then again on wed Josh...
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Post by Josh -Admin- on Jun 22, 2014 9:11:37 GMT 9.5
Deadset, alright dude let me see what I can do.
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Post by Benno on Jun 22, 2014 10:33:28 GMT 9.5
Hi Jono, I just emailed your direct email. We haven't received your enquiry.
I just tested the contact form and it came straight through. Did you fill in all the mandatory fields?
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jono
New Member
Posts: 36
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Post by jono on Jun 22, 2014 16:22:16 GMT 9.5
I'll try again matey cheers...
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jono
New Member
Posts: 36
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Post by jono on Jun 22, 2014 16:47:26 GMT 9.5
I'll try again matey cheers... Sent another request Benno, checked email and i have no email from you either  Kind Regards Jono. |
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Post by tails62 on Jun 22, 2014 17:14:12 GMT 9.5
I ordered the Rear Sprocket from the Hunter Motorcycles web site a few weeks back. They got back to me promptly, mailed the Sprocket to me promptly and even followed up to make sure that the Rear Sprocket arrived safe and sound.
I don't know what the communication problem with Jono, all I can do is share my experience in dealing with Hunter Motorcycles, via their web site, to buy the Rear Sprocket - it has been nothing other than brilliant.
Regards
Shayne
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Post by Benno on Jun 22, 2014 22:20:15 GMT 9.5
Not sure what the problem is Jono, are you receiving other emails? Just checked my sent box, I got your enquiry tonight as well and answered that as well. Maybe check your junk box? -
From: sales@huntermotorcycles.com.au
Sent: Sunday, June 22, 2014 9:01 AM
To: jonathoncranny@hotmail.com
Subject: Fw: Contact email (huntermotorcycles.com.au)
Hi Jono,
I saw your question on the forum. We haven’t received an enquiry from you and would like to get to the bottom of it. We hate missing enquiries for any reason. I just sent a test email through and it came back fine. Did you fill in all the mandatory fields? Did your email bounce?
The sprockets are $55 plus postage. Which model and year Hunter do you have?
Postage is $14.80 express or $12.73 regular.
Please send us postal details and phone number. Someone will call you to take credit card over the phone. Again sorry for the lost enquiry, would love if you can help us figure out what went wrong there.
Regards
Ben
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Post by Rohan on Jun 23, 2014 10:17:17 GMT 9.5
Yep as Shayne says, they are always very good. So just a little problem with the system or something like that. Will be sorted soon don't worry!
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hulkn
Junior Member
Posts: 75
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Post by hulkn on Jun 23, 2014 16:14:30 GMT 9.5
I will confirm as well all co tact to site have had great responses in quick times for me
Sent from my HTC_PN071 using Tapatalk
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jono
New Member
Posts: 36
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Post by jono on Jun 23, 2014 20:18:51 GMT 9.5
Great all sorted thankyou so much for your quick response in this matter absolutely fantastic customer service :-D
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Post by Rohan on Jun 24, 2014 10:33:38 GMT 9.5
Yeah Jono they are great people and always trying to help!
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Kind Regards Jono.
